IRMS has the ability to be able to protect personally identifiable information on a country-by-country basis. Business rules can be created to automate functions such as encrypting or deleting personally identifiable information based local requirements. Some options for these functions are based on the type of contact, whether consent is required, given or denied, or where the contact resides.
Encryption is also performed on any correspondence with the contact such as emails or letters. All of this is done while keeping the remainder of the inquiry intact so clients can still do necessary searching and reporting.